Returns and Refunds Policy: 1. Eligibility: We accept returns and offer refunds or replacements in specific circumstances, including: • Damaged or Defective Items: If you receive a product that is damaged or defective, please contact our customer service within same days of receiving the order. We will assist you in initiating a return or requesting a replacement. • Incorrect Orders: If we mistakenly send you the wrong item(s), please contact our customer service promptly. We will arrange for a return or exchange to ensure you receive the correct product. 2. Return Process: To initiate a return or request a refund, please follow the instructions provided by our customer service team. We may require relevant order information, photographs of the issue (if applicable), and any additional details necessary to process the return. 3. Return Shipping: Depending on the circumstances and our policy, we may provide a prepaid shipping label for returns or reimburse you for the return shipping costs. Please ensure you follow the provided instructions and use the designated shipping method to facilitate a smooth return process. 4. Refund or Replacement: Once we receive and inspect the returned items, we will determine whether to issue a refund, provide a replacement, or offer store credit. Refunds are typically credited back to the original payment method used during the purchase. 5. Non-Returnable Items: Certain products, such as perishable goods or personalized items, may be non-returnable unless they are damaged or defective.